A full virtual service desk — plug it into your shop.
Pick what you need. Scale it up as your sales goals grow. Every Peak RO service is staffed by trained advisors and reported on a single dashboard.
Digital Inspection Follow-Up
We pursue every DVI within 5 minutes, walking customers through findings and capturing approvals.
Digital Inspection Follow-Up
We pursue every DVI within 5 minutes, walking customers through findings and capturing approvals.
Declined Service Recall
Outbound campaigns to win back the work customers said 'not today' to last quarter.
Text & Web Lead Response
Coverage across phone, SMS, web chat, and Google Business messages with a single voice.
Warranty & Insurance Pre-Auth
We handle the paperwork that slows your service writer down so techs stay billable.
Weekly KPI Coaching
A live scorecard plus a weekly review of approval rate, ARO, hours per RO, and missed revenue.
We live inside your DMS — not outside it.
Peak RO advisors work directly in your existing tools. No data migration. No "let me get back to you" delays. They are operating shop-side from day one.