A full virtual service desk — plug it into your shop.
Pick what you need. Scale it up as your sales goals grow. Every Peak RO service is staffed by trained advisors and reported on a single dashboard.
Dedicated Virtual Service Advisor
A trained advisor working inside your DMS as part of your team.
Estimate Creation & Management
We build clear, professional estimates and manage them through approval.
Customer Communication
Fast, professional communication that keeps every RO moving.
Digital Vehicle Inspection (DVI) Review
Every DVI reviewed and presented to the customer with confidence.
Approval Tracking
Live visibility on approval rate and every open estimate.
Missed Opportunity Recovery
We chase every unpresented estimate before it goes cold.
Customer Retention Follow-Up
Post-service and interval follow-up that brings customers back.
Declined Service Follow-Up
Structured outreach to convert declined work into future revenue.
Sales Reporting & KPI Tracking
Weekly reporting on the numbers that drive your bottom line.
ARO Growth Strategies
Coaching and process built to raise average repair order.
Revenue Growth Support
Focused on one thing: more revenue in your shop, every week.
We live inside your DMS — not outside it.
Peak RO advisors work directly in your existing tools. No data migration. No "let me get back to you" delays. They are operating shop-side from day one.