Peak RO Command · CRM Add-on

Your command center for customers, vehicles, and KPIs.

Command brings every customer interaction, every estimate, and every KPI into one place — and lets your Peak RO advisors run from it.

Dashboard
May 20 – May 26, 2024
Total Sales
$78,431
+24% vs last month
Open Estimates
46
-8% vs last month
Pending Approvals
18
+12% vs last month
Approval Rate
72%
+18% vs last month
Sales Overview
$78,431
Total Sales
This Month
Apr 29May 6May 13May 20May 26
Sales Goals
87%
Goal Progress
Monthly Goal
$90,000
To Goal
$11,569
Days Left
5
View Goal Details →
Top Performance Drivers
Average Repair Order$1,296+14%
Estimate Conversion Rate72%+8%
Parts & Labor Sales$48,912+16%
Follow Up Conversion28%+11%
View Full Report →
Inside Command

Every tool a service-led shop needs.

Customer Profiles

Full vehicle history, declined services, last visit, and lifetime value at a glance.

Live KPI Dashboard

Approval rate, ARO, hours per RO, and CSI — updated in real time.

Follow-Up Automations

Pre-built sequences for declined services, state inspections, and maintenance intervals.

Smart Scheduling

Bay-aware booking that respects tech specialties and parts ETA.

Opportunity Alerts

Surfacing every RO where an upsell, recall, or warranty applies — automatically.

DMS-Native Sync

Two-way sync with Tekmetric, Shop-Ware, Mitchell 1, and more. No double entry.

Customer management

Every customer, every conversation, every dollar of declined work.

No more sticky notes or "I'll call them next week." Command puts the right follow-up in front of the right advisor at the right time.

  • Lifecycle stages with automated nudges
  • Pre-written scripts your advisors actually use
  • Conversion attribution from call to RO
  • Multi-location reporting roll-up
Customers · Today
42 active
JA
Jamie Alvarez
'19 Tacoma · 84,212 mi
Estimate Sent
$1,284
PS
Priya Shah
'21 CR-V · 41,008 mi
Approved
$687
DW
Dean Whitfield
'16 F-150 · 132,540 mi
Follow-up Due
$2,140
LC
Lena Cho
'22 Outback · 19,832 mi
Scheduled
$412

Add Command to any Peak RO plan.

+$395/mo · Bundled discount when paired with Lift, Bay, or Garage.

See Command Live